NHS choices and technology in healthcare

NHS choices and technology in healthcare MSP IBM Blog

NHS professionals insist on providing an ever-widening choice of innovative healthcare technology.

To enable this, the NHS partners with experts in technology, digital, data, and cyber security.

IBM is an essential part of the NHS digital transformation story.

Amongst many other areas of innovative healthcare technology support, we provide platforms for patient self-care.

We also enable NHS professionals to make better-informed decisions through the AI capabilities of IBM Watson.

What’s more, we recently embarked on three-year strategic relationship with NHS Digital to enhance the monitoring, detection and response of a myriad of security threats across the NHS.


Technology in healthcare security and privacy rights

Dan Taylor, the Programme Director of the Data Security Centre at NHS Digital, has spoken at length on the new partnership.

“It will build on our existing ability to proactively monitor for security threats, risks, and emerging vulnerabilities, while supporting the development of new services for the future and enabling us to better support the existing needs of local organisations,” he said. “This will ensure that we can evolve our security capability in line with the evolving cyber threat landscape.”

The partnership, he adds, “will allow us to share knowledge and skills from the information security industry, whilst continuing to develop our internal expertise and supporting health and care organisations to build their own cyber resilience.”

Rob Sedman, the Director of Security at IBM UK and Ireland, similarly sees the partnership as a great opportunity to explore ever new ways of improving the facilities offered by the NHS.

“IBM is excited to partner with NHS Digital and bring enhanced detection and incident response co-ordination capabilities to its Data Security Centre.”

“It will give us, during times of increased need, the ability to draw on a pool of dedicated professionals from IBM,” Dan Taylor explains. “It will strengthen how we help to keep patient information and services safe and secure, enabling NHS staff and patients to have confidence in the security of our system.”

Here’s a short list of other explanatory articles detailing the new partnership between IBM and NHS Digital.


IBM and the NHS: Working in Partnership
Mark Davis

As a new generation of technology is changing our lives there are no shortage of opportunities for technology to revolutionise the National Health Service (NHS).

But it’s not just about getting the current systems working better for the 1.4 million NHS staff and over a million patients the NHS sees every day. As I discussed this year at CogX, the ambition of the NHS is to use the best cutting-edge technology available as it recognises the potential to support preventative, predictive and personalised care is huge.

For over seven decades, British citizens have enjoyed uninterrupted access to NHS treatment and care.

As health needs change and society develops, so the NHS has to continually move forward. Modern technology has an incredible potential to change people’s lives for the better and revolutionise the care they receive.


Cyber security boost to the NHS as NHS Digital joins forces with IBM
NHS Digital

The additional services will expand NHS Digital’s existing Cyber Security Operations Centre (CSOC) and enhance NHS Digital’s current capability to monitor, detect and respond to a variety of security risks and threats across the NHS, and offer expert advice and guidance.

The CSOC expands on the existing cyber security services provided by NHS Digital and will include:

  • Enhanced services, such as vulnerability scanning and malware analysis, allowing NHS Digital to offer tailored and specialist advice to individual NHS organisations
  • Enhancement of NHS Digitals current monitoring capability enabling the analyses of data from multiple sources to detect threats across NHS Digital’s national systems and services
  • Access to IBM’s X-Force repository of threat intelligence to provide insight, guidance, and advice so health and care organisations can take appropriate action to prepare for, or mitigate against, identified risks and threats.4
  • Security monitoring pilots across selected NHS organisations, to test a range of security technologies and identify appropriate solutions that could be rolled out across the NHS estate
  • An innovation service which will allow NHS Digital to quickly access new tools technologies and expertise to address new threats as they emerge and to allow it to adapt services to meet the changing needs of the health and care sector.


NHS Digital signs three-year cyber security partnership with IBM
ComputerWeekly.com, Lis Evenstad

Partnership with IBM aims to bolster cyber security responses and defences, including expanding NHS Digital’s Cyber Security and Operations Centre

This includes expanding NHS Digital’s Cyber Security Operations Centre (CSOC) so it can provide better services to the NHS, such as vulnerability scanning and malware analysis, tailored to specific organisations.

NHS Digital will also be able to enhance its monitoring capability and analyse data from several sources to detect potential threats to the NHS, as well as having access to IBM’s X-Force repository covering threat intelligence.

The IBM contract will allow for security monitoring pilots across NHS organisations to test different security technologies and look at potential solutions that could be deployed across the health service.

An innovation service will also give the CSOC access to new and emerging technology and expertise to tackle new threats, which it will be able to adapt to the health and care sector.


How technology improves healthcare

How has technology changed the healthcare industry?

There are numerous examples.

Working in collaboration with Alder Hey Children’s Hospital, IBM’s AI technology analysed feedback, provided appointment and aftercare reminders, and made a hospital stay less daunting and more personalised for a child.

Staff were able to access IBM Watson’s capabilities to identify clinic trends and thereby improve the experience of Alder Hey’s patients during their hospital journeys.

NHS England’s Health Systems Support Framework (HSSF) called on IBM Watson Health and IBM Services to support its aims of achieving better operational and performance outcomes, better use of resources, and better experiences for patients and those involved in their care.

NHS Blood and Transplant (NHSBT), using IBM’s cloud and AI capabilities, has been able to analyse large quantities of data to deliver a quick, personalised connective donor service.

It has also optimised its organ allocation schemes, ensuring they’re quickly adaptable and built on an agile development platform for modifying allocation schemes.

Would you like to explore more examples of how technology improves healthcare?

Then follow the most up-to-date news here.

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