Bring efficiency to store operations

Bringing efficiency to store operations

Win business in the retail sector by offering a customer engagement solution that allows retail associates to provide efficient and personal shopping experiences, and effectively complete back of store fulfilment with the same technology.

IBM Store Engagement extends access and control of store operations to store associates through intuitive mobile applications that enable omni-channel offerings and also improves the efficiency of store personnel with real-time access to customer and product information, the ability to view inventory levels at multiple store locations, quickly locate an order, manage returns and efficiently perform all fulfilment tasks in the store.

So, what are the key benefits of the IBM Store Engagement solution for retailers?

  • Increased incremental store sales
  • Improved store associate productivity and responsiveness
  • Improved brand image by providing more personalised customer service

Download your copy of the report to discover more about how the IBM Store Engagement industry solution works and what it can help your customers working in the retail industry achieve. 

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